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Introduction

While Communication is the most often found "benefit" of a good HIS the benefit is generally described in terms of communicating information concerning the client. While this is indeed very important, Communication is also very important in the management of the organization.

Healthcare is so complex that it is one of the most difficult of organizations to manage. Understanding the relationship among all the variables that come into play in the management requires a broad knowledge of all the interrelationships. Managers must think in terms of the organization as "whole". Every set of relationships and departments are connected to every other department.

Managers need to communication policies, ideas, strategic and planning to all employees.

• Communication ties the organization together by enabling the sharing of a common set of values.
• Communication enables management to promulgation the plans, direction, and goals of the organization
• Communication can strengthen the culture and integration of the organization
• Communication helps managers coordinate activities within the organization.
• Communication enables managers to communicate both vertically and horizontally to other individuals.
• Communication enables employees to share ideas
• Communication enables management to "see the whole picture"
• Communication allows individuals to how they "fit" in the whole organization and not just their own departments.
• Communication allows better coordination and use of Resources
• Communication helps outline the relationships between individuals and units

As you see, communication "about" the organization may be just as important as the communication about the client. If there were no organization, there would be no healthcare.

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